Industry and technology

Telecommunications voice-over

Native voice actors for telecom operators and providers: phone menus, voicemail and service prompts, offers and plan changes, app tutorials and advertising. Files are modular, so an offer changes without re-recording a menu.

Samples on request, read from your own script.

Real human voices

  1. Human

    Real human voices

    Every voice is a professional actor in a booth. No synthetic voices.

  2. Native

    Their first language

    Cast from speakers who grew up with the language your audience speaks.

  3. Directed

    A director on every line

    We listen for meaning, pace and pronunciation in the session, not after it.

Who books it

  • Mobile and fixed operators

    Companies with customer lines.

  • Internet providers

    Teams with app and set-up guides.

  • Equipment makers

    Teams with product guides.

  • Contact-centre integrators

    Partners deploying systems.

What this sector asks of a voice

  • Modular recording

    Plans, prices and dates are separate pieces.

  • Clarity on poor lines

    Voices that stay intelligible on phones.

  • Many languages

    Menus match across languages.

Typical projects

Customer menuHundreds of files
Options and routing.
VoicemailShort
System prompts.
Offers15 to 30 seconds
Plan promotions.
Set-up guide1 to 3 minutes
Install a router or SIM.

Example lines

Original lines written for this page, to show the read the director works toward.

  • Menu

    For billing, press one. For technical support, press two.

    Direction: Clear, brisk

  • Offer

    Switch this month and get double the data for six months.

    Direction: Bright

  • Guide

    Insert the SIM card with the gold contacts facing down.

    Direction: Calm

How we work

  1. Casting

    We shortlist native voices who suit telecommunications audiences and agree tone, pace and pronunciation with you first.

  2. Direction

    A director runs the session against your brief: meaning, pace and every agreed pronunciation. You can listen in remotely.

  3. Delivery

    Files checked word by word against the script and delivered in the format and naming you specify.

Telecommunications voice-over questions

Can offers be updated quickly?

Yes, as separate files.

Do you match tone across languages?

Yes, with a style guide.

What format do you deliver?

The format your platform needs.

Do you test on phone lines?

We can adjust for telephony quality.

Tell us about your telecommunications project

Four questions. A draft script or a word count is enough; you get a written quote before anything is recorded.

Tell us about your project

Get a quote