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Interactive and telephony

IVR and phone voice-over

Native voice actors for greetings, menus and on-hold messages, recorded as separate prompts so any one can be replaced later and still match. Each language gets its own native voice.

Tell us about your project

Samples on request, read from your own script.

  • Who recordsNative professional actors, in a booth
  • RecordingRecorded to your brief
  • ChecksEvery file checked word by word
  • QuoteWritten, approved before recording

Who it’s for

  • Contact centres and support teams

    Teams that run menus in several languages and update them often.

  • Telecoms and utilities

    Companies with large menu trees and strict wording.

  • Healthcare and public services

    Organisations where clear information over the phone is essential.

  • Small businesses

    Firms who want a professional greeting and voicemail.

Formats and lengths

The pieces a phone system normally needs, recorded as separate files.

GreetingShort
The first thing a caller hears, in a welcoming, professional tone.
Menu promptsPer option
Each option recorded separately, with consistent pace so the menu flows.
On-hold messagesShort, looping
Information and promotional messages designed to repeat without grating.
Numbers and datesPer element
Digits, dates and times recorded as building blocks for dynamic prompts.

Script examples by format

Three lines, three different reads. This is the brief the voice actor works from.

  • Greeting

    Thank you for calling Northbridge Health. Your call is important to us. Please listen carefully, as our menu options have changed.

    Direction: Warm, professional

  • Menu

    For appointments, press one. For test results, press two. To speak to a member of our team, press zero.

    Direction: Clear, even pace

Available languages

Native voices in 100+ languages. These have their own page; ask for any other.

How we work

  1. Casting

    We shortlist voices that sound calm and trustworthy, and keep tone consistent across prompts.

  2. Direction

    The session is recorded against your brief: meaning, pace and every agreed pronunciation. You can listen in remotely.

  3. Delivery

    One file per prompt, in the telephony format your platform needs, named to your prompt list.

IVR and phone voice-over questions

Why are prompts recorded separately?

So one prompt can be replaced later without re-recording the menu, and still match the others.

What telephony formats do you deliver?

Tell us your platform and its requirements, and we deliver to them.

Can you provide numbers and dates for dynamic prompts?

Yes. We record digits, dates and times as building blocks.

Can the menu run in many languages?

Yes. Each language gets a native voice, and the file naming stays identical.

Related project types

Send us your ivr and phone script.

Four questions. A draft script or a word count is enough. You get a written quote before anything is recorded.

Tell us about your project
  1. Send a draft or a word countFour questions on the quote page.
  2. Hear a shortlistRecommended voices, with why each fits.
  3. Approve a written quoteUsage and delivery date stated. Nothing is recorded before.

Get a quote