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Interactive and telephony

Automated calls voice-over

Native voice actors for outbound automated calls: appointment reminders, delivery notices, payment notifications and surveys. Names, dates and numbers are recorded as modular pieces so they can be assembled into natural-sounding messages.

Tell us about your project

Samples on request, read from your own script.

Real human voices

  1. Human

    Real human voices

    Every voice is a professional actor in a booth. No synthetic voices.

  2. Native

    Their first language

    Cast from speakers who grew up with the language your audience speaks.

  3. Directed

    A director on every line

    We listen for meaning, pace and pronunciation in the session, not after it.

Who it’s for

  • Clinics and services

    Offices sending appointment reminders.

  • Utilities and logistics

    Companies notifying customers of changes and deliveries.

  • Banks and insurers

    Teams sending alerts and payment reminders.

  • Public bodies

    Authorities sending emergency or service notices.

Formats and lengths

Typical outbound messages and the pieces that make them.

Appointment reminder15 to 30 seconds
Date, time and place assembled from parts.
Delivery notice10 to 20 seconds
A short update with a time window.
Payment reminder15 to 30 seconds
A polite message with an amount and a next step.
SurveyShort
Questions read in a neutral tone with a clear response method.

Script examples by format

Three lines, three different reads. This is the brief our director works from.

  • Appointment reminder

    This is a reminder from the clinic. You have an appointment on the fourteenth of March at ten thirty. To confirm, press one.

    Direction: Polite, neutral

  • Delivery notice

    Your parcel will arrive today between two and four in the afternoon.

    Direction: Friendly, brief

  • Opt-out

    To stop receiving these calls, press nine.

    Direction: Clear, courteous

Available languages

Native voices in 100+ languages. These have their own page; ask for any other.

How we work

  1. Casting

    We cast a voice that is clear on a phone line and polite, and avoid anything that sounds like a sales call.

  2. Direction

    A director runs the session against your brief: meaning, pace and every agreed pronunciation. You can listen in remotely.

  3. Delivery

    Modular files for words, numbers, dates and names, with a script that shows how to assemble them.

Automated calls voice-over questions

How are names and numbers handled?

We record numbers, dates and common words as separate pieces and give you a map of how to assemble them.

Do you provide the opt-out line?

We record the wording you provide. You are responsible for your jurisdiction’s rules.

Can I use a text-to-speech voice for names?

You can combine them, but a mix of voices can sound odd. We discuss options.

Which languages?

Native voices in the languages of your customers.

Related project types

Tell us about your automated calls project

Four questions. A draft script or a word count is enough; you get a written quote before anything is recorded.

Tell us about your project

Get a quote